Seasonal Store Associate — Peak-Season Customer Pro

JD Sports Fashion PLC; Inverness; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Seasonal Store Colleague to assist in delivering an outstanding experience during peak trading periods. You will help with customer service, stock replenishment, and maintaining presentation standards across the shop floor.

You will work as part of a supportive team, contribute to store objectives, and handle daily operations during the festive period. Flexibility for evenings and weekends is important.

Qualifications

• Strong communication and customer service skills.
• Ability to work effectively as part of a team.
• Comfortable working in a fast-paced retail environment.
• Able to follow processes and maintain attention to detail.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Customer service

Teamwork

Fast-paced retail

Attention to detail

Communication skills

Job description

JD Sports Fashion PLC is seeking a Seasonal Store Colleague to assist in delivering an outstanding experience during peak trading periods. You will help with customer service, stock replenishment, and maintaining presentation standards across the shop floor.

You will work as part of a supportive team, contribute to store objectives, and handle daily operations during the festive period. Flexibility for evenings and weekends is important.