Seasonal Retail Associate — Customer Service & Stock

JD GROUP; Southend-on-Sea; On-site; GBP 12,000 - 16,000; Full time

Job summary

JD GROUP is seeking a Seasonal Store Colleague to help deliver an outstanding in-store experience during peak trading periods. You will assist customers, replenish stock, and maintain presentation standards across the shop floor.

Join a friendly team and contribute to a welcoming environment while developing retail skills and building valuable experience for the future during the festive season.

Qualifications

• Excellent interpersonal and communication skills.
• Customer-focused with the ability to assist diverse shoppers.
• Ability to work in a fast-paced retail environment.
• Retail experience is advantageous but not essential.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Communication

Customer service

Job description

JD GROUP is seeking a Seasonal Store Colleague to help deliver an outstanding in-store experience during peak trading periods. You will assist customers, replenish stock, and maintain presentation standards across the shop floor.

Join a friendly team and contribute to a welcoming environment while developing retail skills and building valuable experience for the future during the festive season.