Seasonal Retail Associate – Festive Customer Experience

JD GROUP; Aberdeen City; On-site; GBP 12,000 - 18,000; Full time

Job summary

JD GROUP in the United Kingdom is seeking a Seasonal Store Colleague to help deliver an outstanding festive shopping experience. You will assist customers, replenish stock and maintain shop presentation during peak period.

You'll work as part of a friendly team, handle transactions, support store operations and adapt to busy periods with a positive, customer-focused approach.

This seasonal role is ideal for building retail experience and developing skills in a supportive, fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Flexibility to work evenings and weekends.
• Comfortable following processes with attention to detail.
• Retail experience is advantageous but not essential.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Fast-paced environment

Job description

JD GROUP in the United Kingdom is seeking a Seasonal Store Colleague to help deliver an outstanding festive shopping experience. You will assist customers, replenish stock and maintain shop presentation during peak period.

You'll work as part of a friendly team, handle transactions, support store operations and adapt to busy periods with a positive, customer-focused approach.

This seasonal role is ideal for building retail experience and developing skills in a supportive, fast-paced environment.