Seasonal Retail Customer Advisor — Busy Holiday Help

BOOTS; Leeds; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Employee discount across Boots and our

Partner brand discounts

24/7 counselling and wellbeing support

Job summary

Boots is hiring a Seasonal Customer Advisor for the festive period in the UK. The role involves helping customers select gifts, using tills and self-checkouts, stocking shelves, and supporting deliveries.

You’ll work across store areas, deliver friendly service and help create memorable customer experiences during busy seasonal periods. This temporary role requires availability on holidays and peak shopping days; training and a strong team environment are provided, with opportunities for

Qualifications

• Customer-focused – enjoys talking to people and helping customers have a great experience.
• Team player – supports others and cares about team success.
• Operations ready – comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude – sees what needs doing and takes ownership.
• Resilient – stays positive and focused during busy periods.
• Energy and stamina – keeps energy high through long, active shifts.
• Confident asking questions – asks for help when needed to get things right.
• Comfortable with technology – learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Job description

Boots is hiring a Seasonal Customer Advisor for the festive period in the UK. The role involves helping customers select gifts, using tills and self-checkouts, stocking shelves, and supporting deliveries.

You’ll work across store areas, deliver friendly service and help create memorable customer experiences during busy seasonal periods. This temporary role requires availability on holidays and peak shopping days; training and a strong team environment are provided, with opportunities for