Festive Retail Customer Advisor (Seasonal)

Boots; Wolverhampton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Generous employee discount across Boot

Discounts at nationwide retailers

Employee Assistance Programme

Job summary

Boots is seeking a Seasonal Customer Advisor to help customers find perfect gifts and make the most of offers during the festive period. You’ll be the friendly face on the shop floor, assisting with deliveries, stock replenishment and keeping the store looking its best.

This temporary role offers weekly pay and a strong sense of team spirit, with flexibility for peak periods and holidays. Prior retail experience is helpful, and Boots staff discounts are included.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and cares about team success.
• Operations ready with ability to balance service with stock, fulfilment and floor tasks.
• Proactive attitude that sees what needs doing and takes ownership.
• Resilient and positive during busy periods.
• Energy and stamina to sustain long, active shifts.
• Confident asking for help when needed to get things right.
• Comfortable with technology and handheld systems, tills, and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products and offers.
• Create memorable experiences through friendly, personalised service.
• Assist customers with purchases at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and stockroom organization.
• Keep store and shopping areas looking their best.
• Work across store areas and support the team as needed.

Skills

Customer focus

Team player

Operations ready

Proactive attitude

Resilience

Energy and stamina

Confident asking questions

Tech literacy

Holiday availability

Tools

Handheld devices

Job description

Boots is seeking a Seasonal Customer Advisor to help customers find perfect gifts and make the most of offers during the festive period. You’ll be the friendly face on the shop floor, assisting with deliveries, stock replenishment and keeping the store looking its best.

This temporary role offers weekly pay and a strong sense of team spirit, with flexibility for peak periods and holidays. Prior retail experience is helpful, and Boots staff discounts are included.