Seasonal Retail Associate - Festive Customer Care

Boots; Arnold; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Generous employee discount across Boot

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Résumé du poste

Boots is looking for Seasonal Customer Advisors to join during the Christmas period. You will welcome customers, help them find gifts, and support deliveries and stock replenishment in a fast-paced store environment.

Ideal candidates enjoy helping people, work well in a team, and can adapt to changing priorities while staying energetic and friendly throughout long shifts. This temporary role may lead to longer opportunities depending on local availability.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and cares about team success.
• Operations ready with ability to balance customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude—sees what needs doing and takes ownership.
• Resilient and stays positive during busy periods.
• Energy and stamina to maintain high performance on long, active shifts.
• Confident asking for help when needed to get things right.
• Comfortable with technology and quickly learns new systems and handheld devices.

Responsabilités

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across different areas of the store and support your team wherever help is needed.

Connaissances

Bank Holidays availability

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Comfortable with technology

Outils

Handheld devices

Tills

Self-checkouts

Description du poste

Boots is looking for Seasonal Customer Advisors to join during the Christmas period. You will welcome customers, help them find gifts, and support deliveries and stock replenishment in a fast-paced store environment.

Ideal candidates enjoy helping people, work well in a team, and can adapt to changing priorities while staying energetic and friendly throughout long shifts. This temporary role may lead to longer opportunities depending on local availability.