Seasonal Retail Advisor

Molton Brown; York and North Yorkshire; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Hourly wage £13.45

Staff discount 50%

Pro-rata bonus

Additional benefits

Job summary

Molton Brown York is hiring a Seasonal Retail Advisor to support the festive period. This fixed-term role is 6 hours per week at £13.45 an hour, ending 24 December 2026.

No prior experience is required; what matters is reliability, teamwork and a passion for delivering a personalized customer experience in fragrance and body care. You’ll guide customers through our world of fragrance and gift ideas, help achieve store targets, enjoy a 50% staff discount, and access pro-rata bonus if targets are

Qualifications

• No prior experience required, just reliability and a passion for delivering an exceptional customer experience.
• You will be a true team player supporting store operations and commercial goals.
• Commitment to providing personalised service to every customer, every day.

Responsibilities

• Guide customers through Molton Brown’s fragrance and body care range to find gifts and lifestyle products.
• Support store operations and help achieve targets while maintaining high standards of customer care.

Skills

Customer service

Team player

Reliability

Job description

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

Molton Brown is at the heart of Christmas indulgence; creating moments of joy, elegance, and unforgettable sensory experiences and we'd love you to join us and bring our lifestyle York store to life with festive spirit and memorable customer experiences.

Please note; this is a fixed term contract working 6 hours a week, ending on 24th December, 2026.

Every Customer, Every Visit, Every Day...

As a Seasonal Retail Advisor, you won't just sell products, you'll guide every customer through our world of fragrance, body care and home scenting to discover the perfect lifestyle products to Cleanse, Wear and Live in for themselves and their loved ones.

You don't need experience to join us, we ask that you are reliable, a true team player to support the commercial and operational aspirations of the store and have a passion for delivering an exceptional, personalized customer experience to every customer, every day, to achieve store targets.

For going the extra mile with every customer, we offer:

• £13.45 per hour
• 50% staff discount - perfect for your own Christmas gifting!
• Pro-rata bonus when your store achieves targets.
• Additional benefits to support you during your time with us.

Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.

What you can expect from us:

• An entrepreneurial environment where passionate and innovative teams come together.
• Respect, teamwork and collaboration are at the heart of how we work.
• A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant).
• A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more...
• Learning and development opportunities.

Your voice matters here - we value entrepreneurial thinking and innovation from our teams.

To find out why 33,000 people across the Globe work at Kao please visit: https://www.kao.com/emea/en/careers/ Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful.

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