Join our Dispatch team and help us pick, check and pack customer orders accurately throughout our busy seasonal period.
On-site · Wainfleet, Lincolnshire Seasonal / Temporary £13.50 per hour
This is a fast-paced, hands-on role supporting a high volume of online orders for DoughGirl and The Chuckling Cheese Company.
You will combine speed with accuracy and presentation, making sure every customer receives the correct products in excellent condition. Previous warehouse or packing experience is helpful but not essential because full training will be provided.
Reports to: Dispatch Team Leader / Dispatch Manager
Unsuccessful applications and files are securely deleted after three months.
Key responsibilities
- Pick products accurately against customer orders.
- Check products and quantities before packing.
- Pack orders securely and to the required presentation standard.
- Select the correct packaging and apply courier and other required labels accurately.
- Include gift messages, leaflets and other inserts where required.
- Complete a final accuracy check before each parcel leaves your station.
- Prepare completed parcels for courier collection.
- Replenish products and packaging materials at packing stations.
- Keep your workstation clean, organised and fully stocked.
- Report damaged, missing or incorrect products immediately.
- Follow stock-rotation and product-handling procedures.
- Support other Dispatch areas when required.
- Work efficiently towards expected productivity levels.
- Follow all food-safety, health-and-safety and site procedures.
- Confirm that the correct products and quantities have been picked.
- Check that products are in suitable condition.
- Include every required gift message or additional item.
- Apply the correct shipping label to the correct parcel.
- Pack every order securely for delivery.
- Maintain accuracy while working at pace.
Working at pace
Dispatch becomes extremely busy during seasonal peaks. Our established target is 25 completed parcels per hour per packer. You will receive training and support while learning our products, systems and standards. Quality and accuracy must never be sacrificed simply to hit the target.
What we’re looking for
- Reliable, punctual and hardworking.
- Comfortable working in a fast-paced environment.
- Able to maintain accuracy while working quickly.
- Organised, methodical and able to follow instructions.
- Comfortable using basic computer and scanning systems.
- Able to work independently once trained and contribute positively to a team.
- Proactive when you see something that needs doing.
- Flexible during busy periods and committed to high standards.
- Previous warehousing, ecommerce fulfilment, picking, packing or dispatch experience is beneficial but not essential.
Physical requirements
- Standing and walking for extended periods.
- Repetitive picking and packing activities.
- Bending, reaching and working at packing benches.
- Moving boxes, products and stock around the Dispatch area.
- Completing manual-handling tasks using the training provided.
Seasonal working
This temporary position provides additional support during one of our busiest periods. There may be opportunities for some seasonal team members to be considered for longer-term roles depending on business requirements and individual performance, although this cannot be guaranteed.
What we offer
- £13.50 per hour.
- Full training provided.
- Support from experienced Dispatch Team Leaders.
- A friendly, fast-paced working environment.
- Potential opportunity for longer-term employment depending on business requirements and performance.
- Be Accountable: take responsibility for your work.
- Be Better: keep learning; there is always room for improvement.
- Be Collaborative: work together; we are one team.
- Be Proud: put the work in and be proud of your achievements.
- Be Proactive: stay curious and use your initiative to work efficiently.
Applying
We are recruiting multiple Seasonal Picker & Packer positions. If you are reliable, enjoy keeping busy and can combine speed with accuracy, we would like to hear from you.