Seasonal Guest Services Host – Festive Support

Mitie; Portsmouth; In loco; GBP 12.000 - 18.000; Part-time

Descrizione del lavoro

Gunwharf Quays is seeking enthusiastic Guest Services Hosts for the festive season. You will be the first point of contact, delivering outstanding service, sharing local information, and assisting guests to create memorable visits.

Ideal candidates are friendly, confident in social settings, and flexible for weekend/evening shifts. Roles include indoor/outdoor duties across all weathers with a supportive team environment.

Competenze

• Polite, friendly and customer-focused demeanor.
• Ability to work as part of a team in a fast-paced environment.
• Flexible weekend and evening availability during the festive season.

Mansioni

• Provide information and assist guests with enquiries to ensure a positive visit.
• Use radios to reach centre personnel and coordinate with the team.
• Share guest feedback using the provided platform.
• Know Gunwharf Quays well to answer questions from visitors and locals.
• Maintain a professional, empathetic attitude towards guests and colleagues.
• Rotate duties and be flexible as the team schedule requires.
• Work indoors and outdoors across all weather during the season.

Conoscenze

Polite demeanour

Team player

Confident in social settings

Flexible weekends/evenings

Descrizione del lavoro

Gunwharf Quays is seeking enthusiastic Guest Services Hosts for the festive season. You will be the first point of contact, delivering outstanding service, sharing local information, and assisting guests to create memorable visits.

Ideal candidates are friendly, confident in social settings, and flexible for weekend/evening shifts. Roles include indoor/outdoor duties across all weathers with a supportive team environment.