Seasonal Guest Experience Host

Kew Green Hotels; Catcliffe; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discounted food & beverage

Wellbeing support

Leisure clubs access

Job summary

Kew Green Hotels is hosting a Christmas casual recruitment for Guest Service Assistants. The fixed-term role runs through the festive season, ending 31 December, with open evenings to discuss duties and meet the team.

You'll work across bar, restaurant and banqueting spaces, ensuring memorable guest experiences and supporting other service areas as needed. Apply via [e-mail].

Qualifications

• Serving guests across bar, restaurant and banqueting areas during the festive season.
• Setting up for festive events with high attention to detail.
• Supporting other guest service areas such as breakfast and front office as required.
• Helping the hotel meet brand and company metrics and objectives.
• Building relationships with guests and tailoring service to their needs.
• Ensuring repeat guests, priority members and VIPs feel recognised.
• Following SOPs to maintain consistent hospitality.

Responsibilities

• Greet and assist guests in all service areas during shifts.
• Assist with event setup, service and breakdown as required.
• Support breakfast, front desk and other departments to ensure smooth operations.
• Maintain high standards of cleanliness, safety and guest satisfaction.

Job description

Kew Green Hotels is hosting a Christmas casual recruitment for Guest Service Assistants. The fixed-term role runs through the festive season, ending 31 December, with open evenings to discuss duties and meet the team.

You'll work across bar, restaurant and banqueting spaces, ensuring memorable guest experiences and supporting other service areas as needed. Apply via [e-mail].