Seasonal Food Retail Assistant — Fast-Paced & Flexible

Marks & Spencer; Ilkeston; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is seeking Customer Assistants for our Food section to deliver five-star service at pace in a busy store. You'll greet customers, answer questions, restock shelves and use Sparks and in-store devices to assist shoppers.

Flexibility is essential as shifts vary across the week; the role is frontline and requires resilience, teamwork and a willingness to upsell our latest food products while making every customer feel valued.

Qualifications

• Excellent customer service skills.
• Flexibility with shifts and hours.
• Thrives under pressure in a fast-paced retail environment.

Responsibilities

• Deliver five-star service at pace to customers.
• Assist customers by answering questions and upselling food products.
• Restock shelves and keep areas tidy to ensure a seamless shopping experience.
• Utilise Sparks and in-store devices to enhance the customer journey.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks

In-store devices

Job description

Marks & Spencer Group is seeking Customer Assistants for our Food section to deliver five-star service at pace in a busy store. You'll greet customers, answer questions, restock shelves and use Sparks and in-store devices to assist shoppers.

Flexibility is essential as shifts vary across the week; the role is frontline and requires resilience, teamwork and a willingness to upsell our latest food products while making every customer feel valued.