Seasonal Food Customer Assistant - Night Shifts +£3/h

Marks and Spencer; Sefton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer is seeking a Customer Assistant in Food to join our frontline team. You will deliver fast, friendly service, help customers find products, and promote new food items using in-store digital tools. The role requires resilience, adaptability, and a customer-first mindset.

Expect variable shifts with unsocial hours; full-time hours may be requested during peak weeks in December. A strong team ethic and pride in M&S Food products are essential.

Qualifications

• Frontline retailer experience is valued.
• Ability to deliver high‑quality service under pressure.
• Willingness to use digital tools to assist customers.

Responsibilities

• Provide five-star service and sell products across Food.
• Advise customers and promote new food ranges.
• Be flexible and willing to work across store areas.

Skills

Customer service

Communication

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

POS systems

Job description

Marks & Spencer is seeking a Customer Assistant in Food to join our frontline team. You will deliver fast, friendly service, help customers find products, and promote new food items using in-store digital tools. The role requires resilience, adaptability, and a customer-first mindset.

Expect variable shifts with unsocial hours; full-time hours may be requested during peak weeks in December. A strong team ethic and pride in M&S Food products are essential.