Holiday Night Shift Food Retail Assistant

Marks & Spencer Plc; Bath; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and helping customers with knowledge of M&S Food products.

The role requires a resilient, brand‑ambassador mindset and the ability to perform across different store areas. Shifts include evenings and weekends, with potential full-time hours during busy weeks; you’ll use Sparks App and in-store devices to ensure customers get what they want when they need it.

Qualifications

• Frontline customer service in Food with product knowledge.
• Flexible to work shifts and adapt to busy store periods.
• Proficient with digital store tools including Sparks App and devices.

Responsibilities

• Serve customers and drive sales in the Food section.
• Utilize Sparks App and in-store devices to enhance service.
• Collaborate with the team to maintain a high-energy store.
• Be flexible across store areas to meet demand.

Skills

Digital confidence

Teamwork

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and helping customers with knowledge of M&S Food products.

The role requires a resilient, brand‑ambassador mindset and the ability to perform across different store areas. Shifts include evenings and weekends, with potential full-time hours during busy weeks; you’ll use Sparks App and in-store devices to ensure customers get what they want when they need it.