Seasonal Food Customer Assistant - Fast-Paced, Flexible Hours

Marks & Spencer Plc; Telford; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline delivering five‑star service, recommending fresh products, and helping customers quickly find what they need. You’ll use Sparks App and in‑store devices to enhance the shopping experience and adapt to busy periods.

This frontline role requires resilience, teamwork and a customer‑first mindset as you support colleagues and drive growth in store sales during peak times.

Qualifications

• Excellent customer service and communication skills.
• Able to work under pressure in a busy retail environment.
• Comfortable using digital tools to assist customers.

Responsibilities

• Assist customers on the shop floor and answer product questions.
• Sell and recommend products to meet customer needs.
• Use Sparks App and in-store devices to support service and checkout.
• Be flexible to work across different store areas as required.

Skills

Customer service

Teamwork

Digital literacy

Adaptability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline delivering five‑star service, recommending fresh products, and helping customers quickly find what they need. You’ll use Sparks App and in‑store devices to enhance the shopping experience and adapt to busy periods.

This frontline role requires resilience, teamwork and a customer‑first mindset as you support colleagues and drive growth in store sales during peak times.