Seasonal Food Customer Assistant - Fast-Paced & Flexible

Marks & Spencer Plc; Tamworth; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, advising customers, selling new food products, and ensuring a seamless shopping experience. The role emphasizes five-star service under pressure and active participation in store transformation.

We value resilience, teamwork, and flexibility as shifts vary. You’ll use Sparks and in-store devices to assist customers and drive sales. This is a frontline position with strong growth opportunities.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Comfortable using digital tools to assist customers.

Responsibilities

• Sell and recommend our newest food products to customers.
• Provide five-star service and maintain a positive store atmosphere.
• Be a proactive frontline brand ambassador for M&S Food.
• Support store operations and adapt to shifting customer demands.

Skills

Customer service

Retail knowledge

Digital tools proficiency

Teamwork

Flexibility

Tools

Sparks app

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, advising customers, selling new food products, and ensuring a seamless shopping experience. The role emphasizes five-star service under pressure and active participation in store transformation.

We value resilience, teamwork, and flexibility as shifts vary. You’ll use Sparks and in-store devices to assist customers and drive sales. This is a frontline position with strong growth opportunities.