Seasonal Food Customer Assistant — Fast-Paced, Service-Driven

Marks & Spencer Plc; Derry/Londonderry; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, helping customers, delivering five-star service, and promoting our food products during peak periods.

You’ll be a resilient team player who thrives under pressure, ready to roll up your sleeves and adapt to changing store demands while using Sparks and in-store devices to enhance the customer experience.

Qualifications

• Frontline customer service experience.
• Ability to work under pressure during busy periods.
• Willingness to learn product knowledge and upsell.

Responsibilities

• Assist customers and answer product questions.
• Sell and upsell and promote new food products.
• Keep shelves tidy and stock; operate in-store devices.

Skills

Customer service

Retail experience

Communication

Teamwork

Tools

Sparks

Job description

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, helping customers, delivering five-star service, and promoting our food products during peak periods.

You’ll be a resilient team player who thrives under pressure, ready to roll up your sleeves and adapt to changing store demands while using Sparks and in-store devices to enhance the customer experience.