Seasonal Food Customer Assistant

Marks & Spencer Group; Gateshead; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and using Sparks App and in-store devices to assist customers.

The role involves working shifts on Thursday, Friday and Saturday, with potential for up to full-time hours during peak weeks in December. Join a resilient team focused on delivering great product knowledge and exceptional service to every customer, in a high-energy, store-wide environment.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to thrive in a fast-paced retail environment.
• Willingness to work across different store areas and shifts.

Responsibilities

• Provide five-star customer service and guidance on products.
• Promote and upsell new food products to shoppers.
• Assist with stock replenishment and keeping shelves tidy and well-displayed.

Skills

Customer service

Retail knowledge

Flexibility

Teamwork

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and using Sparks App and in-store devices to assist customers.

The role involves working shifts on Thursday, Friday and Saturday, with potential for up to full-time hours during peak weeks in December. Join a resilient team focused on delivering great product knowledge and exceptional service to every customer, in a high-energy, store-wide environment.