Christmas Food Customer Assistant - Peak-Season Frontline

Marks & Spencer Group; Sheffield; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in the UK is seeking a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and thriving under pressure.

You’ll use Sparks App and in-store devices to help customers find what they want when they need it. The role requires flexibility to work across different store areas and shifts, including evenings and weekends, with potential for up to full-time hours during busy periods.

Qualifications

• Join M&S as a Customer Assistant in our Food section.
• We’re seeking down-to-earth colleagues who thrive under pressure and deliver five-star service at pace.
• Flexibility to work across various store areas and shifts.

Responsibilities

• Provide five-star service at pace and sell products.
• Confidently recommend and sell new Food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player and support colleagues to deliver a seamless experience.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the UK is seeking a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and thriving under pressure.

You’ll use Sparks App and in-store devices to help customers find what they want when they need it. The role requires flexibility to work across different store areas and shifts, including evenings and weekends, with potential for up to full-time hours during busy periods.