Seasonal Customer Advisor – Holiday Retail Hero

Boots; Falkirk; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount

Discounts at nationwide retailers

Employee assistance programme

Job summary

Boots is hiring seasonal Customer Advisors for the London area. The role pays between £13.02 and £15.10 per hour and is paid weekly. You’ll welcome customers, help them find gifts and offers, handle purchases at tills and self-checkouts, replenish stock, and support deliveries in a fast-paced store during the festive period.

Flexibility to work Bank Holidays and busy shopping times is essential. Training is provided and there are opportunities for longer-term roles depending on local

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer focus

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Comfortable with technology

Tools

Handheld devices

Tills

Self-checkouts

Job description

Boots is hiring seasonal Customer Advisors for the London area. The role pays between £13.02 and £15.10 per hour and is paid weekly. You’ll welcome customers, help them find gifts and offers, handle purchases at tills and self-checkouts, replenish stock, and support deliveries in a fast-paced store during the festive period.

Flexibility to work Bank Holidays and busy shopping times is essential. Training is provided and there are opportunities for longer-term roles depending on local