Seasonal Customer Advisor – Festive Retail Dynamo

Boots; Beverley; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Partner retailer discounts

Wellbeing support

Job summary

Boots is seeking a Seasonal Customer Advisor for a busy festive period. You will welcome customers, help them find gifts, and process purchases on tills and self-checkouts while supporting deliveries and stock replenishment.

The role emphasizes teamwork, excellent service, and flexible shifts across store areas. This temporary position offers weekly pay with an hourly rate ranging from £13.02 to £15.10, depending on location within London.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - keeps energy high throughout long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer focus

Team player

Operations capable

Proactive attitude

Resilient

Energy & stamina

Tech savvy

Ask for help

Tools

Handheld devices

Till & self-checkouts

Job description

Boots is seeking a Seasonal Customer Advisor for a busy festive period. You will welcome customers, help them find gifts, and process purchases on tills and self-checkouts while supporting deliveries and stock replenishment.

The role emphasizes teamwork, excellent service, and flexible shifts across store areas. This temporary position offers weekly pay with an hourly rate ranging from £13.02 to £15.10, depending on location within London.