Seasonal Customer Advisor — Festive retail with perks

Boots; Northwich; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Retail discounts

Wellbeing support

MyBoosts rewards

Job summary

Boots in London is hiring a Seasonal Customer Advisor to help customers find gifts and make their shopping experience memorable during the festive period.

The role is active and fast-paced, involving greeting customers, handling purchases at tills or self-checkouts, replenishing stock, supporting deliveries, and keeping the store looking its best. This in-store position offers weekly pay and potential longer-term opportunities depending on local availability.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - keeps energy high throughout long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer service

Communication

Teamwork

Operations readiness

Adaptability

Stamina

Proactive attitude

Tech literacy

Job description

Boots in London is hiring a Seasonal Customer Advisor to help customers find gifts and make their shopping experience memorable during the festive period.

The role is active and fast-paced, involving greeting customers, handling purchases at tills or self-checkouts, replenishing stock, supporting deliveries, and keeping the store looking its best. This in-store position offers weekly pay and potential longer-term opportunities depending on local availability.