Seasonal Client Service & Front Desk Associate

H&R Block, Inc.; Portsmouth; On-site; GBP 12,000 - 21,000; Part time

Job summary

H&R Block in Portsmouth is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and a pathway into tax preparation or office leadership, with availability required for evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Able to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Basic computer skills including MS Office, Teams, scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication skills

Multitasking

Organization

Digital literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Portsmouth is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and a pathway into tax preparation or office leadership, with availability required for evenings and weekends during tax season.