Seasonal Brand Ambassador – Elevate Customer Experience

PVH Corp.; Sheffield; Presencial; GBP 21.000 - 26.000; Jornada completa

Descripción de la vacante

PVH Corp. in the United Kingdom seeks a Sales Associate to join our brand-focused stores, delivering outstanding service and expert product knowledge. Our stores are the life and soul of the business, and we strive to set the tone for the two iconic brands we represent.

You’ll be the first point of contact for customers, build professional relationships, recommend outfits, and help drive store KPIs while maintaining exceptional presentation and brand standards on the shop floor.

Formación

• You’ll connect to consumers and have a previous track record within hospitality or retail.
• You’ll be an effective communicator with the collaborate to win.
• You'll inspire trust and recognize and celebrate the contributions and achievements of others.
• You’ll adapt fast.
• You’ll act with purpose, showing a clear presence on the shop floor.

Responsabilidades

• Ensuring high levels of customer satisfaction through excellent service
• First point of contact for authorizing discounts and resolving customer queries
• Being a brand ambassador, demonstrating in-depth product knowledge.
• Building and maintaining professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers’ needs and providing assistance and information on product features.
• Driving store KPIs and suggesting ways to improve.
• Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.

Conocimientos

Customer service

Communication

Adaptability

Ownership

Herramientas

POS systems

Descripción del empleo

PVH Corp. in the United Kingdom seeks a Sales Associate to join our brand-focused stores, delivering outstanding service and expert product knowledge. Our stores are the life and soul of the business, and we strive to set the tone for the two iconic brands we represent.

You’ll be the first point of contact for customers, build professional relationships, recommend outfits, and help drive store KPIs while maintaining exceptional presentation and brand standards on the shop floor.