Seasonal Fashion Sales Associate — Elevate Customer Experience

PVH Corp.; Cannock; On-site; GBP 18,000 - 23,000; Full time

Job summary

PVH Corp. in Cannock is seeking a Sales Associate to embody the Tommy Hilfiger brand on the shop floor. You will deliver outstanding service, build outfits for customers, and act as a brand ambassador for PVH’s lifestyle brands.

You’ll need to be an effective communicator, adapt quickly to evolving fashion demands, and drive store KPIs while maintaining presentation standards and a welcoming customer experience.

Qualifications

• You’ll connect to consumers and have a previous track record within hospitality or retail.
• You’ll be an effective communicator with the collaborate to win.
• You’ll inspire trust and recognize and celebrate the contributions and achievements of others.
• You’ll adapt fast.You’ll act with purpose, showing a clear presence on the shop floor.
• You’ll take ownership and make informed decisions to find in-store solutions.

Responsibilities

• Ensuring high levels of customer satisfaction through excellent service
• First point of contact for authorizing discounts and resolving customer queries
• Being a brand ambassador, demonstrating in-depth product knowledge.
• Building and maintaining professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers' needs and providing assistance and information on product features.
• Driving store KPIs and suggesting ways to improve.
• Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.

Skills

Customer service

Communication

Adaptability

Ownership

Job description

PVH Corp. in Cannock is seeking a Sales Associate to embody the Tommy Hilfiger brand on the shop floor. You will deliver outstanding service, build outfits for customers, and act as a brand ambassador for PVH’s lifestyle brands.

You’ll need to be an effective communicator, adapt quickly to evolving fashion demands, and drive store KPIs while maintaining presentation standards and a welcoming customer experience.