Seasonal Arcade Customer Experience Associate

Bandai Namco Amusement Europe Ltd; Exmouth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bandai Namco Amusement Europe Ltd seeks motivated staff for its Devon Cliffs Haven Resort arcade in Exmouth, UK. The role focuses on delivering the best customer experience through friendly service, problem solving and maintaining cleanliness standard across all arcade areas.

Responsibilities include assisting on promotions, maintaining machines, handling cash and tokens, and training other employees as required.

Qualifications

• Must be 18 years of age or over.
• Excellent customer service skills and ability to problem-solve.

Responsibilities

• Carry out all duties as trained.
• Follow all policies and procedures as trained.
• Ensure all paperwork is completed accurately.
• Adhere to Health and Safety legislation at all times.
• Adhere to Food and Hygiene legislation at all times.
• Ensure visitors are dealt with correctly as trained (e.g. police, enforcement officers, workmen, company reps).
• Report any incidents to management straight away.
• Keep back-office areas secure at all times.
• Maintain neat appearance at all times.
• Develop good working relationships with colleagues, management and stakeholders.

Skills

Customer service

Critical thinking

Teamwork

Job description

Bandai Namco Amusement Europe Ltd seeks motivated staff for its Devon Cliffs Haven Resort arcade in Exmouth, UK. The role focuses on delivering the best customer experience through friendly service, problem solving and maintaining cleanliness standard across all arcade areas.

Responsibilities include assisting on promotions, maintaining machines, handling cash and tokens, and training other employees as required.