Seafront Hospitality Assistant — Energetic Customer Service

LED Leisure; Exmouth; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Complimentary gym and swim membership

Staff Perks Discount Card

My Staff Shop employee savings scheme

Employee Assistance Programme

Free bowling for you and your family

Free soft play for dependants

Above & Beyond Awards

Job summary

The Engine Room Sports Bar at Ocean Exmouth is hiring Customer Service Assistants to join our casual team. You’ll welcome guests, take orders, and serve drinks and food, helping ensure smooth service on match days, family meals, and busy events.

No prior experience required—training is provided. A positive attitude, energy and willingness to get involved are valued. 18+ due to licensing; perks include gym access and staff discounts.

Qualifications

• Experience in customer service or hospitality preferred but not required.
• Barista experience or willingness to learn is desirable.
• Strong communication and people skills are essential.
• A positive, can-do attitude and reliability are valued.
• Ability to stay calm and organized during busy periods.

Responsibilities

• Welcome guests with a smile and take food and drink orders.
• Serve customers and ensure smooth service from arrival to departure.
• Help create a fun, friendly environment during busy events.
• Support the team during peak periods and special occasions.
• Maintain high standards of cleanliness and hygiene.
• Handle queries professionally and help guests feel welcome.
• Encourage guests to return for future visits.

Skills

Customer service

Hospitality

Communication

Teamwork

Barista

Energy

Calm under pressure

Job description

The Engine Room Sports Bar at Ocean Exmouth is hiring Customer Service Assistants to join our casual team. You’ll welcome guests, take orders, and serve drinks and food, helping ensure smooth service on match days, family meals, and busy events.

No prior experience required—training is provided. A positive attitude, energy and willingness to get involved are valued. 18+ due to licensing; perks include gym access and staff discounts.