Sea Logistics Sales Representative FS-VS

Kuehne+Nagel; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

Kuehne+Nagel in Birmingham is seeking a motivated National Telesales Specialist to expand our customer base and strengthen relationships within our Sea Logistics organization. This role focuses on generating new export opportunities and collaborating with internal teams to drive revenue growth.

You will engage in cold calling, manage customer portfolios, and leverage digital solutions to enhance customer retention. Join us for a chance to make a significant impact in a global logistics leader.

Qualifications

• Proven sales success in a telesales role.
• Customer-oriented with a strong communication approach.
• Experience managing customer portfolios.

Responsibilities

• Generate new export business opportunities.
• Conduct cold calls and onboarding calls.
• Create and follow up on quotations and proposals.
• Maintain accurate CRM records of sales activities.

Skills

Experience in a similar telesales/inside‑sales role

Strong communication skills

Knowledge of sales processes

Advanced skills using MS Office

Strong commercial mindset

Tools

CRM systems

MS Office

Digital tools

Job description

With a sales career at Kuehne+Nagel, you'll drive long‑term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. You will also bring relief and peace of mind to pet owners around the world, enabling reliable veterinary supply chains.

We are looking for a motivated and commercially driven National Telesales Specialist to help expand our customer base, strengthen relationships, and support the continued success of our UK Sea Logistics organisation.

Your Role

As part of the National VT‑E function, you will contribute directly to revenue and portfolio growth by identifying new export opportunities, nurturing existing customers, and coordinating closely with internal teams. You will act as a key connector between customers and our internal stakeholders.

How you create impact

• Generate new export business opportunities with a focus on the SME sector.
• Conduct cold calls and onboarding calls with new customers to support growth and quality agreements.
• Create and follow up on quotations, proposals and presentations using KN tools.
• Take pricing decisions in alignment with Trade teams.
• Analyze customer needs and identify actions to secure business growth.
• Promote KN digital/online solutions to strengthen customer retention and loyalty.
• Maintain accurate CRM records of all sales activities, opportunities and customer contacts.
• Collaborate closely with internal departments to resolve customer requirements and support development.

What we would like you to bring

• Experience in a similar telesales/inside‑sales role with proven sales success.
• Strong communication skills and customer‑oriented approach.
• Knowledge of sales processes, customer retention and customer care.
• Advanced skills using MS Office, CRM systems and relevant digital tools.
• Strong commercial, analytical and entrepreneurial mindset.
• Experience managing customer portfolios and building pipelines.
• Ability to create compelling value propositions and influence decisions.
• Resilient, self‑driven, well‑organised and effective at managing time.

What's in it for you

This role offers the opportunity to become a key contributor to our national Sea Logistics growth. You will gain exposure across multiple business units and ongoing development opportunities, internal networking and the ability to grow your career within a global logistics leader.

Who we are

Logistics shapes everyday life. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.