Sea Freight Forwarding Operator

Freight Personnel; Birmingham; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Bonuses twice a year

Pension

22 days holiday

Free Parking

Health care plan

Cycle to work

Social events

Job summary

Freight Personnel in Birmingham is seeking an Ocean Freight Export Operator to join the sea freight forwarding team. The role focuses on delivering high-quality service, ensuring on-time movements, and handling documentation efficiently.

You will liaise with overseas agents, customers and suppliers, using ERP and SAP systems, and strive for accuracy and timely invoicing. A proactive, flexible, and detail-oriented approach is essential.

Qualifications

• Experience of Ocean freight forwarding.
• Used to working under pressure to meet fixed deadlines.
• Strong numerical and commercial skills.
• Excellent written and verbal communication skills.
• Excellent attention to detail.
• Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise - preferable).
• Proactive, team worker with excellent time management and organisation skills.
• Enthusiastic, flexible, and self-motivated.
• Ideally a dangerous good background.

Responsibilities

• Developing and building relationships to ensure a high level of customer service is provided to customers.
• Ensure sea freight is moved on time with all the necessary documentation.
• Arrange haulage with shipping lines.
• Ensure all freight is invoiced and checked prior to dispatch.
• Ensure all relevant documents are on hand as required.
• Ensure requests and queries are resolved and actioned quickly and efficiently.
• Communicate with overseas agents, customers and suppliers in a clear precise manner.
• Use customer ERP and SAP systems as and when required.

Skills

Ocean freight

Pressure handling

Numerical skills

Communication skills

Attention to detail

MS Office

Cargowise

Team player

Time management

Self-motivated

Dangerous goods

Tools

SAP

ERP system

Microsoft Office

Job description

Our client is an International Global Freight Forwarder, specialising in the Far East, USA markets. Offering import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

Now due to expansion we are now recruiting for an Ocean Freight Export Operator to join the team at the Birmingham location, working in the sea freight forwarding department.

Your role will involve:

• Developing and building relationships to ensure a high level of customer service is provided to customers
• Ensure sea freight is moved on time with all the necessary documentation
• Arrange haulage with shipping lines
• Ensure all freight is invoiced and checked prior to dispatch
• Ensure all relevant documents are on hand as required
• Ensure requests and queries are resolved and actioned quickly and efficiently
• Communicate with overseas agents, customers and suppliers in a clear precise manner
• Use customer ERP and SAP systems as and when required

In order to apply you will have:

• Experience of Ocean freight forwarding
• Used to working under pressure to meet fixed deadlines
• Strong numerical and commercial skills
• Excellent written and verbal communication skills
• Excellent attention to detail
• Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise - preferable)
• Proactive, team worker with excellent time management and organisation skills
• Enthusiastic, flexible, and self-motivated
• Ideally a dangerous good background

Package and Benefits:

• Salary Circa £30,000 to £34,000, dependent upon experience
• Bonuses twice a year
• Pension
• 22 days holiday to start
• Working Hours are Mon - Fri 8.30am-5pm, office based.
• Rewards and Discounts
• Heath care plan
• Cycle to work scheme
• Social events
• Free Parking
• Plus more