SDEC Reception & Admin Coordinator

Hywel Dda University Health Board; Wales; On-site; GBP 21,000 - 25,000; Full time

Job summary

Withybush General Hospital is appointing an Administration & Clerical Receptionist for the Same Day Emergency Care Unit (SDEC). You will staff the reception desk and help the SDEC multidisciplinary team run smoothly in a busy hospital environment.

Duties include registering new SDEC patients, organizing files and transmitting records, handling telephone queries politely, and directing urgent matters to a Registered Nurse.

Responsibilities

• Register all new SDEC patients and manage filing/ transmission of records
• Answer telephone queries courteously and relay patient care information to nurses as needed
• Refer urgent patient queries to the Registered Nurse
• Inform the Nurse-in-charge of distressed or acutely unwell patients and report concerns to the relevant clinician
• Support bilingual Welsh language service where required

Job description

Withybush General Hospital is appointing an Administration & Clerical Receptionist for the Same Day Emergency Care Unit (SDEC). You will staff the reception desk and help the SDEC multidisciplinary team run smoothly in a busy hospital environment.

Duties include registering new SDEC patients, organizing files and transmitting records, handling telephone queries politely, and directing urgent matters to a Registered Nurse.