Screening Programme Support Specialist

NHS National Services Scotland; Glasgow; Presencial; GBP 22 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

27 days annual leave

NHS Pension Scheme

Cycle to Work Scheme

Learning and development opportunities

Salary Sacrifice Car Benefit Scheme

Employee Assistance Programme

Resumo da oferta

NHS Greater Glasgow and Clyde Screening Department is seeking a Programme Support Officer to provide high-quality administrative and data management support across national screening and immunisation programmes. The role involves liaising with healthcare professionals, patients, schools and partner organisations to ensure accurate records and coordinated patient pathways.

The post offers opportunities to develop expertise within a unique service that supports patient care across Greater Glasgow

Qualificações

• Excellent keyboard and data entry skills with a high level of accuracy and attention to detail.
• Proven experience using Microsoft Office applications, including Outlook, Word and Excel.
• Strong organisational skills with the ability to prioritise workload and meet competing deadlines.
• Excellent communication and interpersonal skills, with the ability to handle sensitive and confidential information appropriately.
• Ability to work independently and as part of a team within a fast-paced administrative environment.
• Experience of working with complex information systems and maintaining accurate records would be advantageous.
• Commitment to learning specialist systems and processes through comprehensive on-the-job training and development.

Responsabilidades

• Maintain and update accurate patient demographic and clinical records across a variety of screening and immunisation systems
• Process, record and quality check sensitive clinical information, ensuring compliance with national guidance and local procedures
• Coordinate appointments, recalls, referrals and follow-up activity for a range of screening and immunisation programmes
• Provide administrative support to schools and healthcare teams, including supporting school immunisation programmes
• Respond professionally to enquiries from patients, parents, carers and healthcare professionals by telephone, email and correspondence
• Liaise with a wide range of internal and external stakeholders to ensure patient pathways are coordinated effectively
• Support service quality assurance processes and contribute to the accurate delivery of screening and immunisation programmes

Conhecimentos

Data entry

MS Office

Excel

Communication

Organisational skills

Attention to detail

Confidentiality

Teamwork

Independent working

Ferramentas

Outlook

Word

Excel

Records systems

Descrição da oferta de emprego

NHS Greater Glasgow and Clyde Screening Department is seeking a Programme Support Officer to provide high-quality administrative and data management support across national screening and immunisation programmes. The role involves liaising with healthcare professionals, patients, schools and partner organisations to ensure accurate records and coordinated patient pathways.

The post offers opportunities to develop expertise within a unique service that supports patient care across Greater Glasgow