School Receptionist & Customer Care Specialist

International Schools Today; Tonbridge; Remote; GBP 19,000 - 23,000; Full time

Job summary

The Reception Team at Tonbridge School delivers a professional, welcoming and efficient service to pupils, parents, visitors and staff using the School’s sports and leisure facilities. The Receptionist is the first point of contact, providing a positive customer experience while supporting safe day-to-day operations.

This role requires a proactive, organised and professional individual who can handle multiple enquiries with discretion, uphold safeguarding expectations and confidentiality, and

Qualifications

• Experience in customer-facing roles is preferred.
• Excellent communication, both written and spoken.
• Ability to manage multiple priorities with discretion.

Responsibilities

• Provide a welcoming, professional service at the School's sports and leisure facilities.
• Be the first point of contact for pupils, parents, visitors and staff.
• Handle enquiries and issues while supporting safe, day-to-day operations.
• Uphold safeguarding, confidentiality and customer care standards.

Skills

Customer service

Communication

Organisational skills

Multitasking

Job description

The Reception Team at Tonbridge School delivers a professional, welcoming and efficient service to pupils, parents, visitors and staff using the School’s sports and leisure facilities. The Receptionist is the first point of contact, providing a positive customer experience while supporting safe day-to-day operations.

This role requires a proactive, organised and professional individual who can handle multiple enquiries with discretion, uphold safeguarding expectations and confidentiality, and