School Receptionist & Admin Specialist

Northgate School Academy Trust; Nottingham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Sick Pay

Teacher and support staff pension plan

Free on-site car parking

Regular training and development

Employee Assistance Programme

Job summary

Northgate School Academy Trust is seeking a friendly school receptionist to provide a professional, welcoming front-of-house service across in-person, phone and online channels. You will support parents, staff and external agencies while safeguarding and data handling are priorities.

You will manage enquiries, relay messages, assist with attendance monitoring, and deliver essential administrative duties such as reporting, correspondence and reprographics in a busy school environment.

Qualifications

• Excellent communication and organisational skills.
• Professional and customer-focused approach.
• Commitment to safeguarding and welfare of children.

Responsibilities

• Provide a professional reception service in person, by telephone, and online.
• Manage incoming/outgoing calls, relay messages accurately and confidentially.
• Act as first point of contact for colleagues, parents, visitors and external agencies.
• Maintain safeguarding procedures and sign-in/out processes.
• Support school communications via Teachers2Parents, ParentPay and website.
• Provide administrative support: data entry, reports, filing, reprographics.
• Assist with pupil attendance alongside Family Support Workers.
• Coordinate with Headteacher and SLT; work independently with initiative.
• Contribute to a collaborative team environment; perform duties without supervision.

Skills

Communication skills

Organisational skills

Safeguarding awareness

Customer service

Job description

Northgate School Academy Trust is seeking a friendly school receptionist to provide a professional, welcoming front-of-house service across in-person, phone and online channels. You will support parents, staff and external agencies while safeguarding and data handling are priorities.

You will manage enquiries, relay messages, assist with attendance monitoring, and deliver essential administrative duties such as reporting, correspondence and reprographics in a busy school environment.