School Receptionist

TipTopJob; Merley; On-site; GBP 23,000 - 28,000; Part time

Job summary

Canford School is seeking a proactive and organised Receptionist to join our team in Canford Magna. Based in the School's Reception building, you will create a welcoming, professional first impression for visitors, pupils and staff.

This busy role requires excellent interpersonal skills and a commitment to outstanding customer service while supporting school operations, safeguarding, and record keeping. You will coordinate passes, deliveries and admin tasks to help the school run smoothly.

Qualifications

• Proven experience in reception, hospitality, or admin roles.
• Excellent telephone, email and in-person communication.
• Experience in busy environments with multiple tasks.
• Familiar with safeguarding and visitor management in education.
• Ability to handle sensitive information discreetly.

Responsibilities

• Provide a professional front of house service and manage visitor sign-ins and passes.
• Handle incoming calls, emails, and enquiries from parents, visitors, contractors, and the public.
• Support school operations through record keeping, deliveries, post, and databases.
• Follow safeguarding procedures and maintain confidential records.
• Coordinate keys, access passes, equipment, and parking permits.

Skills

Reception experience

Hospitality

Administration

Customer-facing

Tools

Sign-in systems

Databases

Administrative software

Job description

Location : Canford Magna

Salary : A GBP 25,437 per annum

Vacancy Type : Part:time, Permanent

We are seeking a proactive and organised Receptionist to join our team at Canford School.

Based in the Schools Reception building, you will play a key role in creating a welcoming and professional first impression for all visitors, pupils, parents and staff.

This is a busy and varied role that requires excellent interpersonal skills, a positive approach and a genuine commitment to delivering outstanding customer service while helping the School operate efficiently.

About The Role

Youll be involved in:

• Providing a professional and welcoming front:of:house service, managing visitor sign:ins, issuing passes, communicating safeguarding procedures, and ensuring Reception remains organised and presentable.
• Handling incoming calls, emails, and enquiries from parents, visitors, contractors, and the public, ensuring efficient communication and excellent customer service.
• Supporting the smooth running of school operations through record keeping, managing deliveries and post, maintaining databases, and assisting with administrative tasks and projects.
• Following safeguarding and visitor management procedures, maintain confidential records, support health and safety administration, and ensure compliance with school policies and processes.
• Coordinating the management of keys, access passes, accommodation keys, mobile devices, vehicle hire, and parking permits, ensuring resources are tracked and available when needed.

About You

Youll have:

• Proven experience in reception, hospitality, administration, or other customer:facing roles, delivering a professional and welcoming service.
• Ability to manage telephone, email, and face:to:face enquiries effectively, providing excellent service to a wide range of stakeholders.
• Experience working in a busy environment, successfully managing multiple tasks and competing priorities.
• Understanding of school, education, or public:facing environments, including visitor management, safeguarding, and compliance procedures.
• Ability to handle sensitive information with discretion and confidence using electronic sign:in systems, databases, and administrative software.

We are committed to equity, diversity and inclusion in our workplace and encourage applications from a diverse range of suitable qualified candidates

Canford School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant will be required to undergo child protection screening.