School Hospitality & Operations Lead

Sodexo

Greater London

On-site

GBP 24,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Wellbeing support
Employee Assistance Programme
Exclusive discounts
Financial benefits
Retirement planning
Career development
Cycle to work scheme
Volunteering opportunities
Training & uniform provided

Job summary

Sodexo is hiring at Emanuel School in London for a customer service role. You will deliver high-quality service to customers and stakeholders, manage priorities, and work with diverse teams to meet deadlines.

The role is based on site in London with a 35-hour week and shifts across early, mid, and late periods. A pro-active, detail-oriented approach and strong communication are essential to success in this environment.

Qualifications

  • Excellent communication and interpersonal abilities.
  • Strong organisational and time-management skills.
  • Proactive, solutions-focused mindset with a can-do attitude.
  • Experience collaborating across diverse teams.
  • High attention to detail and quality commitment.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and analytical capabilities.
  • Customer-focused approach delivering excellent results.

Responsibilities

  • Deliver a high-quality and professional service to customers, stakeholders, and colleagues.
  • Manage priorities effectively and ensure deadlines are consistently met.
  • Build strong working relationships across teams and departments.
  • Identify opportunities to improve processes and increase efficiency.
  • Use data and reporting to support informed decision-making.
  • Take ownership of tasks and see them through to completion.
  • Ensure compliance with company policies, procedures, and standards.
  • Contribute positively to team objectives and organisational goals.

Skills

Communication skills
Organisational skills
Proactiveness
Team collaboration
Detail orientation
Multitasking
Problem solving
Customer focus

Job description

Sodexo is hiring at Emanuel School in London for a customer service role. You will deliver high-quality service to customers and stakeholders, manage priorities, and work with diverse teams to meet deadlines.

The role is based on site in London with a 35-hour week and shifts across early, mid, and late periods. A pro-active, detail-oriented approach and strong communication are essential to success in this environment.

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