School Hospitality Lead - Service Excellence & Ops

Sodexo; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Wellbeing Support

Employee Assistance Programme

Exclusive Discounts

Financial Benefits

Retirement Planning

Career Development

Cycle to Work Scheme

Volunteering Opportunities

Full Training & Uniform Provided

Job summary

Emanuel School in London is seeking a customer-focused team member to provide high-quality service across the school community. The role involves coordinating priorities, building strong cross-department relationships, and using data to drive informed decisions.

You will own tasks to completion while ensuring adherence to policies and standards. The role requires a proactive attitude, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proactive and solutions-focused approach.
• Experience of working collaboratively within diverse teams.
• High attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Customer-focused mindset with a dedication to delivering excellent results.

Responsibilities

• Deliver a high-quality and professional service to customers, stakeholders, and colleagues.
• Manage priorities effectively and ensure deadlines are consistently met.
• Build strong working relationships across teams and departments.
• Identify opportunities to improve processes and increase efficiency.
• Use data and reporting to support informed decision-making.
• Take ownership of tasks and see them through to completion.
• Ensure compliance with company policies, procedures, and standards.
• Contribute positively to team objectives and organisational goals.

Skills

Strong communication

Organisational skills

Proactive approach

Teamwork

Attention to detail

Multitasking

Problem solving

Customer-focused

Job description

Emanuel School in London is seeking a customer-focused team member to provide high-quality service across the school community. The role involves coordinating priorities, building strong cross-department relationships, and using data to drive informed decisions.

You will own tasks to completion while ensuring adherence to policies and standards. The role requires a proactive attitude, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.