School Front Desk & Admin Specialist

ARK SCHOOLS; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Higher-than-scale salary

Extra training days

Pension scheme

Ark rewards

Interest-free loans

Gym discounts

Employee Assistance Programme

Job summary

Ark Greenwich Free School is seeking a capable Front of House and administration colleague to greet visitors, support reception, and deliver admin tasks with a calm, professional approach. You will safeguard visitors and coordinate inquiries, while upholding the school’s values and ethos.

The role involves handling calls, logging communications, providing pastoral and admin support, and assisting with reprographics. A friendly, organized, and proactive attitude is essential.

Qualifications

• Experience in front desk / reception or customer-facing roles.
• Ability to handle enquiries professionally and calmly under pressure.
• Strong organisational and administrative skills.

Responsibilities

• Deliver outstanding front-line customer service to scholars, parents, staff and visitors.
• Assist reception with calls, visitors, and maintaining a positive school image.
• Log communications and route to the right staff promptly.
• Provide general administrative support and reprographics tasks.
• Book cabs and ensure reception area is tidy and stocked.

Skills

Customer service

Reception duties

Communication

Job description

Ark Greenwich Free School is seeking a capable Front of House and administration colleague to greet visitors, support reception, and deliver admin tasks with a calm, professional approach. You will safeguard visitors and coordinate inquiries, while upholding the school’s values and ethos.

The role involves handling calls, logging communications, providing pastoral and admin support, and assisting with reprographics. A friendly, organized, and proactive attitude is essential.