School Customer Service Assistant

Chartwells; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

Chartwells is seeking a passionate Customer Services Assistant to join their team on a part-time basis. In this role, you will prepare high-quality food, create appealing displays, and ensure excellent customer service in a fast-paced environment. Join a company that values individuality and offers opportunities for progression.

Qualifications

• Experience in a similar catering-related role is preferred but not essential.

Responsibilities

• Preparing delicious, high-quality food.
• Creating attractive food and counter displays.
• Handling cash and operating the cash register.

Skills

Customer Service

Teamwork

Timekeeping

Reliability

Enthusiasm

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone like you to help us deliver an exceptional customer experience for Chartwells on a part-time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. We offer opportunities for progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Please note: This role is contracted to 43 weeks per year.

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Be eager to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mindset
• Experience in a similar catering-related role is preferred but not essential

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over 25 years, we have focused on helping those in education build strong bodies, sharp minds, and lead healthy lives. We serve millions of nutritious and delicious meals weekly across primary and secondary schools, colleges, and universities throughout the UK.

Chartwells is committed to safeguarding and promoting the welfare of children. All employment offers are subject to pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This role is exempt from the Rehabilitation of Offenders Act 1974, and applicants must declare all convictions and cautions to assess suitability for working with children.

Job Reference: com/1405/78048001/52459515/BU #State Schools

At Compass Group UK&I, we foster an environment where everyone can be themselves and have equal opportunities to grow. We respect and celebrate the diverse talents, backgrounds, and abilities of our team members. We want our colleagues to feel valued, empowered, and to thrive—because diversity is our strength!