School Customer Service Assistant

TN United Kingdom; Greater London; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a dynamic team as a Customer Service Assistant in Harrow, where your passion for food and people will shine. This part-time role offers a unique opportunity to thrive in a fast-paced environment while delivering exceptional customer experiences. With a focus on career progression and a comprehensive benefits package, including travel discounts and wellness classes, you'll be part of a company that values individuality and rewards dedication. If you're enthusiastic, reliable, and ready to make a difference, this is the perfect opportunity for you!

Benefits

Travel discounts

Grocery discounts

Digital GP access

Cinema ticket discounts

Cash rewards for spending

Free wellness classes

Pension scheme

Career development programs

Qualifications

• Enthusiastic with a can-do attitude and excellent team player.
• Motivated to succeed and capable of working under pressure.

Responsibilities

• Preparing high-quality food that delights clients and customers.
• Handling cash and ensuring compliance with food hygiene standards.

Skills

Customer Service

Teamwork

Food Handling

Cash Handling

Education

Experience in Catering

Job description

Below is a refined version of the job description, focusing on clarity, structure, and relevant content while maintaining the original information:

School Customer Service Assistant, Harrow

Client: Chartwells - Schools

Location: Harrow, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 63b4c5f0a259

Job Views: 6

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? We are looking for someone like you to help us deliver exceptional customer experiences for Chartwells on a part-time basis, contracted to 20 hours per week.

As a Customer Service Assistant, you will join a passionate, friendly team working in a fast-paced environment. We offer opportunities for career progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

We provide a comprehensive benefits package, including:

• Travel discounts with TUI, Expedia, Booking.com, and more
• Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
• Access to a Digital GP and wider healthcare benefits
• Up to 44% off cinema tickets
• Regular discount and savings emails
• Cash rewards for spending, redeemable on various brands
• Free wellness, mindfulness, and exercise classes
• Share discounts with friends and family
• Contributory pension scheme
• Career development programs like Career Pathways and MyLearning

Please note: This role is contracted for 43.6 weeks per year.

Key Responsibilities

• Preparing high-quality food that delights clients and customers
• Creating attractive food and display arrangements
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Ensuring compliance with Food Handling & Hygiene standards
• Following Health & Safety regulations

Ideal Candidate

• Enthusiastic with a can-do attitude
• Excellent team player
• Motivated to succeed
• Capable of working under pressure
• Reliable with good timekeeping
• Safety-conscious
• Experience in a catering-related role is preferred but not essential

Part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. We focus on helping students build strong bodies, sharp minds, and lead healthy lives. We serve millions of nutritious meals weekly across the UK. We are committed to safeguarding and promoting the welfare of children; employment is subject to pre-employment checks, including DBS and Children's Barred List checks. This role is exempt under the Rehabilitation of Offenders Act 1974, and applicants must declare all convictions and cautions.

We promote diversity and equal opportunity, encouraging everyone to bring their authentic selves to work and to develop their careers in an inclusive environment.