School Customer Service Assistant

TN United Kingdom; Luton; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a passionate Customer Service Assistant to join their dynamic team in Luton. This role offers a unique opportunity to deliver exceptional service in a fast-paced environment while preparing delightful food for clients. With a commitment to employee development and a comprehensive benefits package, including travel discounts and wellness programs, this position is perfect for those who thrive under pressure and enjoy working with food and people. Join a company that values individuality and rewards dedication!

Benefits

Exclusive travel discounts

Grocery discounts

Digital GP access

Cinema ticket discounts

Cash rewards on spending

Free wellness classes

Share discounts

Contributory pension scheme

Career development programs

Qualifications

• Enthusiastic can-do attitude and excellent team player.
• Prior experience in catering preferred but not essential.

Responsibilities

• Prepare high-quality food and create attractive displays.
• Maintain a positive brand image and handle cash transactions.

Skills

Customer Service

Teamwork

Food Handling

Cash Handling

Job description

School Customer Service Assistant, Luton

Client:

Chartwells - Schools

Location:

Luton, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

6b0343501d82

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone like you to help deliver exceptional customer service for Chartwells on a permanent casual basis, contracted to 0 hours per week.

As a Customer Service Assistant, you will work in a passionate and friendly team in a fast-paced environment. We offer opportunities for progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

We provide a comprehensive benefits package, including:

• Exclusive travel discounts with TUI, Expedia, Booking.com, and others
• Discounts on groceries at Tesco, Sainsbury's, Morrisons, and more
• Access to a Digital GP and wider healthcare benefits
• Up to 44% off cinema tickets
• Regular discount and savings emails
• Cash rewards on spending
• Free wellness, mindfulness, and exercise classes
• Share discounts with friends and family
• Contributory pension scheme
• Career development programs

Note: This role is contracted for 45 weeks per year.

Key responsibilities include:

• Preparing high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Following Health & Safety regulations

The ideal candidate will:

• Have an enthusiastic can-do attitude
• Be an excellent team player
• Have a desire to succeed
• Thrive under pressure
• Be reliable and punctual
• Prior experience in catering is preferred but not essential

Part of Compass Group UK&I, Chartwells has been serving nutritious meals in educational settings for over 25 years. We are committed to safeguarding children, and employment is subject to checks including an enhanced DBS disclosure.

We promote diversity and equal opportunity in the workplace. If you are not a passport holder of the country for the vacancy, you may need a work permit. Please apply via the 'Apply now' button. External website content is not responsible for applications or job postings.