School Attendance & Admissions Officer

Complete Classroom Services Ltd; Havering-Atte-Bower; On-site; GBP 22,000 - 25,000; Full time

Job summary

Complete Classroom Services Ltd is recruiting an experienced School Attendance & Admissions Officer to join a busy Newham school.

You will monitor pupil attendance, manage admissions, and maintain accurate records using SIMS, Arbor or Bromcom, while liaising with parents, carers and external agencies.

The role requires strong organisation, excellent communication and a proactive, confidential approach. Hours are Monday to Friday with a pay rate of £16.00-£18.00 per hour, depending on experience.

Qualifications

• Experience in school attendance and admissions administration.
• Excellent communication with parents, carers and staff.
• Strong organisational skills and attention to detail.
• Ability to handle sensitive information confidentially.
• Experience with school management systems (SIMS/Arbor/Bromcom).
• Knowledge of safeguarding and GDPR procedures.

Responsibilities

• Monitor and maintain accurate daily pupil attendance records.
• Record and update attendance data using school management systems.
• Investigate unexplained absences and follow up with parents/carers.
• Support admissions processes including pupil applications and transfers.
• Maintain accurate admission and attendance records and documentation.
• Prepare attendance reports and analyse data for patterns.

Skills

Attendance administration

Communication skills

Organisation

IT skills

Tools

SIMS

Arbor

Bromcom

Microsoft Word

Excel

Outlook

Job description

Job Title: School Attendance & Admissions Officer

Location: Newham, East London

Hours: Monday-Friday, 8:00am-4:00pm

Pay Rate: £16.00-£18.00 per hour, Depending on Experience

Start Date: ASAP

Contract: Full-time, Temporary/Permanent opportunities available

About the Role

Complete Classroom Services is currently recruiting an experienced, organised and proactive School Attendance & Admissions Officer to join a busy and welcoming school in Newham.

This is an excellent opportunity for an experienced school administrator who has a strong understanding of pupil attendance, admissions procedures and school administration.

The successful candidate will play an important role in supporting the school's attendance and admissions functions, ensuring pupil records are accurate, attendance concerns are followed up promptly and admissions processes are managed efficiently.

You will work closely with pupils, parents, carers, teaching staff, senior leaders and external agencies to promote good attendance, support families and ensure the school's administrative procedures are followed effectively.

Previous experience working within a school or education setting is essential. Candidates must be confident managing attendance and admissions administration and using school management systems.

Key Responsibilities

• Monitor and maintain accurate daily pupil attendance records.
• Record and update pupil attendance information using school management systems.
• Investigate unexplained absences and follow up with parents and carers.
• Contact parents and carers regarding attendance concerns, persistent absence and lateness.
• Support the implementation of the school's attendance policies and procedures.
• Prepare attendance reports, analyse attendance data and identify patterns of absence.
• Work closely with the Senior Leadership Team and designated attendance leads to address attendance concerns.
• Support admissions processes, including pupil applications, new starters, transfers and leavers.
• Maintain accurate pupil admission records and ensure all relevant documentation is received.
• Respond to enquiries from prospective parents and families regarding admissions.
• Coordinate admission appointments, school visits and relevant paperwork.
• Liaise with local authorities, external agencies and other schools regarding pupil admissions and attendance matters.
• Maintain accurate electronic and paper-based records.
• Prepare letters, emails, reports and attendance-related correspondence.
• Handle sensitive pupil and family information professionally and confidentially.
• Provide administrative support to the wider school office when required.
• Follow safeguarding, GDPR and data protection procedures at all times.

Essential Requirements

The successful candidate must have:

• Previous experience working within a school or education setting - essential.
• Experience in school attendance, admissions or pupil administration.
• Practical experience using school management systems such as SIMS, Arbor or Bromcom.
• A good understanding of school attendance procedures and pupil registration.
• Knowledge of school admissions processes and pupil record management.
• Excellent communication and customer service skills.
• Confidence communicating with parents, carers, pupils and external professionals.
• Strong organisational skills and excellent attention to detail.
• The ability to manage sensitive and confidential information.
• Good IT skills, including Microsoft Word, Excel and Outlook.
• The ability to manage competing priorities and meet deadlines.
• A proactive, professional and approachable manner.
• Knowledge of safeguarding, child protection and GDPR requirements.
• Enhanced DBS registered on the Update Service, or willingness to obtain one if required, subject to school requirements.

Desirable

• Previous experience working as a School Attendance Officer or Admissions Officer.
• Experience managing persistent absence and attendance improvement procedures.
• Knowledge of local authority admissions and school attendance processes.
• Experience preparing attendance reports and analysing attendance data.
• Experience supporting safeguarding and family liaison procedures.
• Previous experience working within a primary, secondary or SEN school.

Safeguarding

Complete Classroom Services and the school are committed to safeguarding and promoting the welfare of children and young people.

The successful applicant will be required to comply with the school's safeguarding policies and procedures. Appropriate pre-employment, identity and safeguarding checks will be completed in line with school requirements.