School Applications Officer

Lancashire County Council; Lancashire; On-site; GBP 40,777 - 46,142; Full time

Job summary

Lancashire County Council is recruiting a Schools Applications Officer to support school staff using SIMS and related products. You will lead specialist areas in SIMS, work across Power BI and Excel, and deliver consultancy sessions in schools with presentations to staff.

The role involves a Service Centre, training development, and input into new service options. Applicants should have strong communication skills and the ability to build relationships with school staff, both in person and

Qualifications

• Excellent verbal and written communication skills.
• Ability to form relationships with school staff, face-to-face and digitally.
• Experience in supporting school staff using SIMS or as an end-user with substantial experience, and aptitude for training and consultancy.
• Lead specialist in at least one area of SIMS and able to expand expertise.

Responsibilities

• Desk-based management of support calls and updating the Service Now incident system.
• Produce support documentation for the Digital Hub and develop training sessions.
• Input into development of new service options.
• Provide consultancy sessions in schools and deliver presentations in specialist areas.

Skills

Communication skills

Relationship building

Presentation skills

Customer service

Tools

SIMS

Power BI

Excel

Microsoft 365

Job description

Job Description

Salary £40,777 - £46,142 per annum | 37 hours per week | Permanent, Full Time | School Applications Officer

Schools Applications Officer

Candidates must have experience in either supporting school staff using SIMS or be an end-user with substantial experience, advanced specialist knowledge and demonstrate an aptitude to move into a support, training, and consultancy role.

We are particularly interested in candidates with expert knowledge of either FMS, Assessment Manager or Nova T6.Advanced data manipulation skills, using products such as Power BI and Excel would be advantageous alongside Microsoft 365 capabilities. We will require the successful candidate to be a lead specialist in at least one area of SIMS and to increase this to additional areas of expertise.

Candidates must have excellent verbal and written communication skills and be confident in forming relationships with school staff, both face-to-face and by digital channels. The role involves desk based management of support calls as part of our Service Centre; keeping our Service Now incident management system updated; producing support documentation for our Digital Hub, developing and running training sessions, and helping input into the development of new service options.

A substantial part of the role involves providing consultancy sessions in schools and delivering presentations in your specialist areas.

The closing date for applications is Friday 11th September 2026 and we are offering the appointment from 1st December 2026. For full details please refer to the attached Job Description and Person Specification. For an informal discussion about the role please contact Yvonne Bown, Schools Applications Manager on 01772 530717 .

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the "Our Recruitment Process" tab.

In return Lancashire County Council offers a range of benefits, found on our website here .

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.