Attendance Support Officer - WMF3130e

The Cumbria County Council; Kendal; On-site; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Pension scheme

Enhanced annual leave

Perks and discounts

Job summary

Westmorland and Furness Council is recruiting an Attendance Support Officer for the Access to Education Service in Kendal. You will work with schools, children, their families and other professionals to promote regular school attendance and provide guidance to improve attendance.

The role involves analysing data, holding termly meetings with schools, and contributing to intervention plans using appropriate legal frameworks when needed.

Qualifications

• Experience working with children and families.
• Excellent communication and negotiation abilities.
• Ability to handle complex situations with flexibility.

Responsibilities

• Promote regular school attendance and provide guidance to schools, families, and professionals.
• Support analysis of data to identify priorities and inform action plans.
• Apply appropriate frameworks to promote attendance and manage interventions as required.

Skills

Communication skills

Negotiation skills

Experience with children and families

Job description

Job reference REQ00000020336 Date posted 28/08/2026 Application closing date 20/09/2026 Location KENDAL Salary £38,220 - £39,152 Package Blank Contractual hours 37 Basis Full time Attachments Blank

Job description

Location: Kendal
Contract Type: Permanent

About this opportunity

We are looking for an enthusiastic and innovative colleague to join our Access to Education Service as an Attendance Support Officer working with schools, children, their families and other professionals to ensure all children and young people can access education provision.

As an Attendance Support Officer you will work with schools, children and families and other professionals to promote the importance of regular attendance at school. You will offer advice and guidance to support improved attendance.

You will work closely with identified schools to fulfil the Local Authority’s responsibilities in relation to school attendance as identified in DFE guidance which include holding termly support meetings with each school to identify priorities based on an analysis of data. You will also support intervention plans for individual pupils as required and apply the use of legal frameworks when necessary to promote improved attendance.

Who we are looking for…

The successful candidates will have experience of working with children and families and be able to manage complex situations. They will have excellent communication and negotiation skills and a positive, flexible approach.

What can we offer you!

• competitive pension scheme
• enhanced annual leave allowance
• other various perks and discounts schemes

Safer Recruitment & DBS

At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.

This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires an enhanced DBS check with a Children’s Barred List check.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.

Closing date: 20/09/2026