School Admin & Reception Assistant - Admissions & Support

Heron Hall Academy; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Heron Hall Academy is seeking a friendly, organised Business Support Assistant to provide a welcoming reception and support the day-to-day running of the academy. You will work closely with colleagues, pupils and families, delivering administrative support across admissions, attendance, finance, family communications and general office operations.

The role requires excellent communication skills, strong IT proficiency with Microsoft 365, and a proactive, solution-focused approach in a busy

Qualifications

• GCSEs in English and Maths at Grade 4 (C) or above
• Experience providing administrative support in a busy office environment
• Excellent written and verbal communication skills
• Strong IT skills, including Microsoft 365
• Excellent organisation, accuracy and attention to detail
• The ability to manage competing priorities and meet deadlines
• A good understanding of safeguarding, data protection and confidentiality
• A collaborative and proactive approach, with the ability to build positive relationships across the academy community

Responsibilities

• Provide a welcoming and professional reception service, while supporting the smooth day-to-day running of the academy
• Work closely with colleagues, pupils and families to provide administrative support across admissions, attendance, finance, family communications and general office operations
• Be a key point of contact for parents, carers and visitors, helping to ensure a positive experience for everyone who interacts with the academy

Skills

Organised

Professional communication

Administrative support

Managing multiple priorities

Attention to detail

Safeguarding & data protection

Team collaboration

Education

GCSEs in English and Maths

Tools

Microsoft 365

Job description

Heron Hall Academy is seeking a friendly, organised Business Support Assistant to provide a welcoming reception and support the day-to-day running of the academy. You will work closely with colleagues, pupils and families, delivering administrative support across admissions, attendance, finance, family communications and general office operations.

The role requires excellent communication skills, strong IT proficiency with Microsoft 365, and a proactive, solution-focused approach in a busy