School Admin & Front Desk Assistant (Pastoral Support)

Inspiration Trust; Norwich; Hybrid; GBP 22,000 - 23,000; Full time

Benefits offered by this job

LGPS pension

Health plan

Cycle-to-work scheme

Free parking

CPD programme

Induction programme

Job summary

Jane Austen College in Norwich is seeking a dedicated Administration Assistant to join our school community. You will provide high-quality admin and pastoral support, working with senior leaders, staff, pupils and parents to ensure smooth operations.

The role involves greeting visitors, handling enquiries, procurement, event admin, and support for attendance and safeguarding. Full-time, term-time style with pro-rata pay and 39 weeks a year.

Qualifications

• GCSE Maths and English (or equivalent) required.
• Experience as a receptionist or front of house role.
• Administrative experience in a busy environment.
• Proficiency with Office 365 and reprographics.
• Ability to work in a fast-paced setting.
• Knowledge of safeguarding in education.

Responsibilities

• Greet parents, visitors and stakeholders professionally.
• Handle calls, emails and general enquiries promptly.
• Maintain office supplies and assist with procurement.
• Organise school events such as parents’ evenings and open evenings.
• Support financial arrangements for trips and activities.
• Provide attendance and pastoral team support.
• Assist with reprographics, reception cover and break duties.
• Participate in first aid rota and training.

Skills

Numeracy & literacy

Reception/front of house

Administrative experience

Office 365

Fast-paced environment

First aid knowledge

School experience

Financial administration

Safeguarding knowledge

Education

GCSE Maths & English

Tools

Reprographics tools

ICT equipment

Job description

Jane Austen College in Norwich is seeking a dedicated Administration Assistant to join our school community. You will provide high-quality admin and pastoral support, working with senior leaders, staff, pupils and parents to ensure smooth operations.

The role involves greeting visitors, handling enquiries, procurement, event admin, and support for attendance and safeguarding. Full-time, term-time style with pro-rata pay and 39 weeks a year.