Scheduling Systems Configuration Engineer

Anglian Water; Greater London; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Double Matched Pension Scheme (up to 7

Private healthcare

26 days annual leave + bank holidays

Flexible working options

Annual bonus

Life assurance

Job summary

Anglian Water is seeking a Configuration Engineer for its Operations Planning and Scheduling team in Lincoln. You will configure and test enhancements to scheduling and mobile applications, turning operational needs into practical configuration solutions while ensuring safe, reliable and efficient services for customers and the environment.

Working in an Agile environment, you will collaborate with users, technical specialists, developers and vendors to deliver improvements without compromising

Qualifications

• Educated to A-level standard or equivalent experience.
• Strong IT capability, with experience using SAP, Oracle and Microsoft applications.
• Strong data analytical skills, with the ability to interpret data and identify trends and insights.
• Strong Excel skills, with experience using Excel to analyse and present information.
• Proven ability to design, build and maintain reports and dashboards that provide clear and meaningful performance information.
• Ability to communicate data and insights clearly to support business decision-making.
• Experience configuring, supporting or improving business-critical applications or digital products.
• Experience of application testing, change control and working to defined technical governance.
• Strong communication skills, with the ability to explain technical information clearly to different audiences.
• Excellent stakeholder management skills and confidence gaining agreement across operational and technical teams.
• Ability to organise priorities, make sound decisions and deliver accurately to tight deadlines.
• Initiative, adaptability and a constructive approach to working independently and as part of a team.
• Flexibility to support operational events when required.

Responsibilities

• Define issues with users and SME teams and shape improvement opportunities.
• Configure approved changes within scheduling and mobile applications per governance and standards.
• Carry out impact analysis to ensure value without harming performance or resilience.
• Scope configuration work, estimate delivery effort and support sprint/backlog prioritisation.
• Prepare cost and benefit recommendations for governance approval.
• Translate complex requirements into practical configuration solutions and options.
• Test application upgrades against scripts, specs and change controls.
• Diagnose faults with developers and vendors and implement resolutions.
• Monitor enhancements to confirm benefits and propose further changes.
• Review configuration and system performance to reduce waste and improve customer service and risk management.
• Build relationships with field teams, schedulers, leaders and technology partners.
• Keep up to date with technology to leverage new functionality.

Skills

Data analytics

Excel

Reporting & dashboards

Stakeholder management

Communication

Agile / sprint-based delivery

Prioritisation

Adaptability

Independent working

Education

A-level standard or equivalent

Degree in Data Science / Data Analytics / Statistics / Mathematics / Computer Science or related analytical discipline (desirable)

Tools

SAP

Oracle

Microsoft applications

Job description

Anglian Water is seeking a Configuration Engineer for its Operations Planning and Scheduling team in Lincoln. You will configure and test enhancements to scheduling and mobile applications, turning operational needs into practical configuration solutions while ensuring safe, reliable and efficient services for customers and the environment.

Working in an Agile environment, you will collaborate with users, technical specialists, developers and vendors to deliver improvements without compromising