Scheduling Coordinator

TieTalent; Windsor; On-site; Part time

Job summary

A leading oral surgery practice in Windsor is seeking a Scheduling Coordinator to provide exceptional patient care. This entry-level part-time role involves greeting patients, scheduling appointments, and ensuring a smooth flow of operations. Ideal candidates will possess strong customer service skills and a friendly demeanor.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Employee Assistance Program

Uniforms/Scrubs provided

401(k) Plan w/Company Match

Paid Vacation

Paid Holidays

Life Insurance

Qualifications

• One year of customer service experience required.

Responsibilities

• Greet patients and schedule appointments.
• Collect patient financial responsibility and prepare patient charts.
• Maintain confidentiality of all information in accordance with HIPAA.

Skills

Customer Service

Organization

Attention to Detail

Education

High school diploma or equivalent

Job description

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About

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role And Responsibilities

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Prepares patient charts.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.
  
  

Education and Experience

• High school diploma or equivalent required.
• One year of customer service experience required.
  
  

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.
  
  

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

Compensation details: 22-24 Hourly Wage

PI4cffafd36239-37648-37485082

• Windsor, England
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Technology, Information and Internet

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