Scheduling Coordinator

Dovida Ireland; Dartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in public health is seeking a Scheduling Coordinator for their Dartford office. The role involves scheduling caregivers, managing client relationships, and ensuring effective communication. Ideal candidates will have strong organisational skills and a professional demeanor. Join a dedicated team committed to providing quality care in clients' homes.

Benefits

Competitive pay

Laptops

Qualifications

• Excellent oral and written communication skills.
• Ability to organise and prioritise tasks.
• Proficiency in Word and Excel.

Responsibilities

• Organise rotas and staffing requirements.
• Manage relationships with caregivers and clients.
• Log caregiver hours and enter them into People Planner.

Skills

Communication

Organisational Skills

Integrity

Relationship Building

Professionalism

Tools

Word

Excel

CRM

Job description

3 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Dovida Ireland

Connecting people and enabling dreams to become a reality @Dovida_Ireland

Join our team

Dovida's Tipperary office is looking for a Scheduling Coordinator. This role is within our Scheduling department, reporting directly to the General Manager.

At Dovida, we provide care for people in their own homes. You will be the Client Service Representative, scheduling caregivers with clients. Our schedulers are passionate about problem solving, persistent, decisive, industrious, friendly, and dedicated to meeting our clients' and caregivers' needs.

Who we’re looking for

As a Scheduling Coordinator, you should have the following skills and experience:

• Excellent oral and written communication skills, with effective listening abilities.
• Ability to organise and prioritise daily, quarterly, monthly, and yearly tasks.
• Discretion, integrity, and fairness in line with company standards, policies, and procedures.
• Ability to establish good working relationships with colleagues, clients, and caregivers.
• Proficiency in Word and Excel.
• A professional appearance and demeanour.
• Ability to perform duties in a professional office setting.

What you’ll do

• Organise rotas and staffing requirements (shifts scheduling).
• Monitor, mediate, and log client and caregiver concerns.
• Manage and develop relationships with caregivers and clients.
• Encourage contact between caregivers, clients, and the office.
• Maintain client service schedules using our CRM system, People Planner.
• Accurately record and update client and caregiver records.
• Log caregiver hours and enter them into People Planner.
• Handle emergency situations decisively and effectively.
• Answer incoming calls professionally and knowledgeably.
• Participate in meetings related to scheduling and work rotas.
• Perform other necessary functions as required.

What you’ll get

• Competitive pay
• Laptops

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Public Health