Scheduling Coordinator

Bluecrest Health Screening Limited; Worthing; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

A leading health screening company is seeking a Scheduling Coordinator to manage staffing rotas and ensure optimal workforce utilisation. The role involves collaboration with various teams to improve efficiency and reduce costs. Benefits include competitive salary, performance bonus, and health assessments.

Benefits

Four free Health Assessments per year

50% off additional testing

23 days annual leave, rising to 28 days

Company sick pay scheme

Life Insurance

Employee referral bonus scheme

Matched company pension

Discounted Gym Membership

Home office allowance

Qualifications

• Experience in managing staffing rotas and workforce utilisation.
• Proficient in data analysis and communication with teams.

Responsibilities

• Manage complex staffing rotas and ensure workforce productivity.
• Collaborate with teams to optimise clinic coverage and efficiency.

Skills

Collaboration

Data Analysis

Communication

Workforce Utilisation

Efficiency Improvement

Job description

Scheduling Coordinator

Worthing, West Sussex – Hybrid

Full time, Permanent

Up to £30,975 per year plus a £2,000 pro-rata performance-based bonus paid annually

Join Abbie, Issy, Tara, - led by our Central Operations Manager; Rosie, and become an integral part of our Field Support Team.

On the surface, they pride themselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, they are a collaborative and supportive group that work well together and like to have fun whilst achieving their goals.

If you choose to join us, you will be responsible for ensuring optimal utilisation of our workforce by creating and managing complex staffing rotas, matching staff skills to required events, and proactively addressing daily changes and staff sickness. This role involves close collaboration with various teams to optimise events and manage capacity, while also identifying opportunities to improve resource efficiency and reduce costs.

If you're ready to make a meaningful impact, we’d love to have you on board!

What we can offer you in return*

• A competitive salary of up to £30,975 per year
• A £2,000 pro rata performance-based bonus, paid annually
• Four free Health Assessments per year, which can be used by yourself, family or friends
• A further 50% off any additional testing
• 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days – plus bank holidays on top!
• Sophos@Home protection
• EAP Scheme
• Company sick pay scheme
• Enhanced family leave
• Life Insurance
• Employee referral bonus scheme of up to £1,000
• Matched company pension (up to 5% or up to capped amount)
• Cycle to Work Scheme
• Employee Charity Sponsorship Scheme
• Discounted Gym Membership
• Home office allowance – yearly allowance of £130 to make working from home more comfortable!

*After qualifying period & subject to terms and conditions and/or eligibility.

What your day to day will look like..

• Staffing Rotas: Complete complex staffing rotas in line with business requirements.
• Workforce Utilisation: Ensure full workforce utilisation and productivity.
• Skill Matching: Match staff skills to required clinics.
• Daily Management: Manage daily changes, staff sickness, and work to cover events to minimise clinic cancellations against agreed SLAs.
• Clinic Coverage: Proactively review upcoming events and ensure all clinics are covered.
• Collaboration: Work with our corporate team to optimise all clinics.
• Communication: Liaise with relevant teams to communicate rota changes (clinical waste team, courier service, etc.).
• Leave Management: Manage annual leave.
• Capacity Management: Support relevant teams with capacity management.
• Data Analysis: Use dashboards to review staffing numbers and requirements, assist with recruitment, and provide reporting to highlight trends linked to staff forecasting.
• Efficiency Improvement: Identify opportunities to improve resource efficiency and reduce costs.
• System Utilisation: Utilise key business systems to manage tickets raised by the Field Team and respond in a timely manner in line with agreed SLAs.
• Support: Provide ad hoc support on the Field Support telephone line and click-to-chat function, ensuring all queries are dealt with promptly.
• Workload Organisation: Organise own workloads and priorities on a day-to-day basis.
• Stakeholder Meetings: Attend meetings with key stakeholders, including suppliers, to deliver feedback and data on best practice and rota optimisation.
• Process Review: Create and review department processes regularly to ensure efficiency.

Working Hours..

• The current rota for this role is 7am to 3pm, Monday to Friday
• Rota basis - Flexibility will be required as rota may change
• Hybrid 80/20 split