Scheduling Assistant

Real Life Options Group; Newcastle upon Tyne, North East; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Accredited training

NVQ Level 2

NVQ Level 3 Health Care

Paid holidays 28 days

Pension scheme

Employee Assistance Programme

Life cover

Refer a Friend £250

Financial wellbeing

Discounts via Reward gateway

Recognition initiatives

Cycle to Work

Job summary

Real Life Options is inviting applications for a Scheduling Assistant based at our Newcastle Registered office, covering Newcastle and Durham. This 39-hour per week role pays £12.71 per hour and includes enhanced DBS clearance.

You will support the team in rota planning, staff scheduling and administrative duties to ensure consistent, high-quality care. You will work with a supportive team, with opportunities to learn, develop and grow within a charitable organisation focused on independence for

Qualifications

• Enhanced DBS is required.
• Previous rota management and IT/Systems experience is desirable.

Responsibilities

• Produce and maintain the staff rota to ensure hours match contractual and commissioned care.
• Prepare weekly rotas and allocate resources to match assessed needs.
• Monitor sickness, annual leave and maternity/paternity leave to ensure coverage.
• Communicate rotas to staff and people supported in advance.
• Maintain personal details in the HR database, including contact details and staffing locations.
• Ensure changes are communicated to staff, people supported and managers promptly.
• Coordinate training for employees in line with policies and the rota.
• Assist with recruitment and interviews for support workers.
• Liaise with HR for starters, leavers and contract changes in the system.
• Ensure timesheets are accurate with absences and extra hours recorded.
• Arrange team meetings, supervisions and appraisals in line with policy.
• Arrange flexible cover for holidays, sickness and emergencies.
• Full training will be provided for rota management and IT systems.

Skills

Honest

Good communicator

Flexible

Reliable

Caring

Inclusive

Self-motivated

Strong values

Passionate

Job description

Scheduling Assistant

39 Hours per week

£12.71 per hour.

Covering Newcastle and Durham. The role will be based in the Newcastle Registered office.

Real Life Options is a registered charity, come and work for Real Life Options and you’ll start your day knowing that you’re making a difference by supporting greater independence and creating more opportunities for people with learning disabilities, autism and behaviours that may challenge.

You’ll have a rewarding role working with a great team of people and the chance to make a real difference to other people’s lives. We will support you along your career path to learn, develop and grow.

The role

• Producing and maintaining an accurate and up to date employee and people we support rota that takes into consideration people we support commissioned care and support, ensuring all staff receive their contractual hours.
• Using the rota system to prepare weekly schedules, ensuring efficient allocation of resource whilst matching support workers to people we support. Making sure that the schedule is prepared in line assessed needs and commissioned hours.
• Responsive and effective monitoring of employee leave such as sickness absence, annual leave, maternity/paternity leave ensuring the people we support hours are covered with minimal disruption to their lives.
• Communicating rotas to people we support and staff in advance, for example rotas should be issued on the 20th of the month which is inclusive of the remainder of the month and the entire following month. Any changes must be communicated in advance to the people we support and staff.
• Maintain and update personal details on a database with relevant information including contact details, and staffing locations.
• Ensure changes or adjustments are communicated to people we support, staff and managers as soon as reasonably possible.
• Book, plan and coordinate employee training in line with the organisations policies and procedures, ensuring that all training is booked, allocated on the rota and systems are up to date.
• Identify areas for recruitment and assist with support worker interviews.
• Maintain and develop positive and beneficial relationships with management teams and staff across the locality.
• Liaise with the HR Department to ensure that new starters, leavers and contract changes are processed in a timely manner and entered onto internal systems.
• Ensure that timesheets are completed correctly and in line with internal systems recording annual leave, absences and any extra hours worked.
• Ensure staff rotas have team meetings, supervisions and appraisal meetings in line with policy and procedure.
• Arrange flexible cover for colleagues in the event of holidays, sickness and emergencies.
• Previous rota management and IT/Systems experience is desirable for this position, although full training will be provided.

An enhanced DBS is required for this role.

Real Life Options offers flexible employment opportunities.

Benefits include:-

• Accredited training giving you the knowledge and skills to excel in your role.
• Access to additional qualifications such as NVQ level 2 and NVQ level 3 in Health and Social Care.
• A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff).
• An employer contributory pension scheme which you opt in or opt out of.
• A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
• £10,000 Life cover.
• Refer a Friend Incentive £250 Bonus (terms and conditions apply).
• A financial wellbeing scheme.
• A reward gateway with access to discounted goods and services.
• Recognition Initiatives.
• Cycle to Work Scheme

We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive