Scheduling Administrative Assistant

Wales & West Utilities; Newport; Hybrid; GBP 26,000 - 39,000; Full time

Job summary

Join an established industry player as a Scheduling Administrative Assistant on a 10-month fixed-term contract. This role involves supporting the Below Ground Scheduling team, creating efficient work plans, and ensuring operational success. You will collaborate with various teams while promoting safety and continuous improvement. With a focus on customer service and teamwork, this position offers a competitive salary and a range of flexible working arrangements. If you're looking to make a meaningful impact in a supportive environment, this opportunity is perfect for you.

Benefits

25 days annual leave plus bank holidays

Retirement Savings Plan with employer contributions

Life Insurance equivalent to 14x salary

Flexible benefits including gym memberships

Financial Wellbeing Programme

Enhanced parental leave pay

Retail discounts and cashback schemes

Annual salary reviews

Company Sick Pay

Comprehensive training opportunities

Qualifications

• Proficiency in Microsoft Office and strong administrative skills.
• Customer-focused approach for both internal and external clients.

Responsibilities

• Creating weekly work plans for operational teams to ensure efficiency.
• Coordinating complex job planning and operational performance targets.
• Providing administrative support to ensure efficient service delivery.

Skills

Microsoft Office

Customer Service

Teamwork

Written and Oral Communication

Math's and English GCSEs

Knowledge of the Gas Industry

Education

Math's and English GCSEs

Job description

Location

Colwyn Bay, Wrexham or Newtown

Salary

£26,688 - £38,341

Contract

10 Month Fixed Term Contract

Closing date

20th May 2025

Working hours

37 hours Monday - Friday

Who are we?

We are a gas distribution business servicing the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services while investing to create a sustainable future aligned with our carbon-free vision for 2050.

What we’re looking for?

We are seeking a Scheduling Administrative Assistant on a 10-month fixed-term contract to support the Below Ground Scheduling team and contribute to the achievement of business objectives.

Responsibilities include:

• Creating weekly work plans for 5-10 operational teams across a geographical area, ensuring efficiency and performance standards as defined by Operations Area Engineering Managers.
• Coordinating complex job planning, including map analysis, understanding engineering challenges, and setting operational performance targets.
• Operating office systems, processing documents, maintaining accurate records, and supporting Build & Replace Scheduling activities.
• Collaborating with the Scheduling team to deliver outputs across all areas.
• Providing administrative support to ensure efficient service delivery and operational success.
• Compiling and providing information to support management decisions.
• Promoting safe team working and continuous improvement across activities.

You’ll need to have:

• Math’s and English GCSEs
• A customer-focused approach for both internal and external clients
• Proficiency in Microsoft Office and standard desktop applications
• Excellent written and oral administrative skills
• Knowledge of the Gas Industry is desirable
• Demonstrated core behaviors: teamwork, customer service, pride, and energy

We welcome additional skills or qualities you can bring to the role. Please note, as a safety-critical organization, all offers are subject to pre-employment drug & alcohol screening.

What’s in it for you?

• Competitive salary starting at £26,688 - £38,341
• Hybrid and flexible working arrangements
• 25 days annual leave plus bank holidays, with options for cultural celebrations
• Retirement Savings Plan (pension) with employer contributions, totaling 15%
• Life Insurance equivalent to 14x salary
• Flexible benefits including gym memberships, dental insurance, and health cash plans
• Financial Wellbeing Programme
• Enhanced parental leave pay
• Retail discounts and cashback schemes
• Annual salary reviews
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme
• Comprehensive training opportunities

The way we do things

Our Ambition, Priorities, and Values guide our operations. We are committed to fostering diversity, inclusion, and equity, ensuring all colleagues feel valued and supported to reach their potential. Our focus is on skills, behaviors, and living our values, regardless of gender, race, sexuality, or disability.

More information can be found here.

Interested?

If you believe you would be a valuable addition to our team, we would love to hear from you!

To apply, click the link below. If you prefer to complete your application in an alternative format such as Word, or wish to discuss the role further, please contact us at [e-mail] or call 07971 038 982.

Feel free to inquire about flexible working options or any special requirements during the application process.

Apply online now